Privacy Policy

1. Introduction

The Platinum Group ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or contact us through our forms.

2. Information We Collect

We may collect personal information you voluntarily provide to us, including your name, email address, phone number, and any message or inquiry you submit through our contact forms. When you opt in to SMS communications, we also collect your mobile phone number and your consent record.

3. How We Use Your Information

We use the information you provide to respond to your inquiries, provide real estate services, send transactional and informational updates relevant to your request, and comply with applicable laws and regulations. We do not use your information for purposes beyond what you have consented to.

4. SMS / Text Message Communications

Program Name: The Platinum Group Real Estate SMS Program

Program Description: By opting in, you consent to receive recurring SMS text messages from The Platinum Group at the mobile phone number you provided. Messages may include property listing updates, viewing appointment confirmations, transaction status updates, and responses to your inquiries.

Message Frequency: Message frequency varies based on your inquiry and our response cadence. You may receive up to 5 messages per month.

Message & Data Rates: Message and data rates may apply depending on your mobile carrier and plan.

How to Opt Out: Reply STOP to any message at any time to cancel. You will receive one final confirmation message and no further SMS messages will be sent.

How to Get Help: Reply HELP to any message for assistance, or contact us directly at sales@yourplatinumgroup.com or call 949.776.5994.

Consent to receive SMS messages is not a condition of purchasing any goods or services.

5. Sharing of Personal Information

We do not share, sell, rent, or trade your personal information or mobile opt-in data with third parties or affiliates for their marketing or promotional purposes. We may share your information only as necessary to provide services you have requested (e.g., with our real estate transaction partners) or as required by law.

6. Data Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet is 100% secure.

7. Your Rights

You may request access to, correction of, or deletion of your personal information at any time by contacting us. You may opt out of SMS communications at any time by replying STOP to any message.

8. Contact Us

If you have questions about this Privacy Policy or our SMS program, please contact us at: